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Terms & Booking

Arrival Times

We strive to arrive at your scheduled time. However, we give each of our clients the full attention they deserve and we may be a few minutes off schedule at times. Please note times are not guaranteed

Cancellations

As a courtesy to our clients we will give reminder calls 1-2 days in advance. Due to the number of last minute cancellations and changes of schedules we rquire a minimum of 24 hour notice of any cancellations or time changes. If notice is less than 24 hours we will charge a $25 cancellation fee. If a cleaning team or person has already been dispatched there will be a $25.00 trip fee assessed.

Senior Discounts

All seniors 60 and over will receive 10% off their cleaning!

Additional Services

For an additional fee we will clean out your refrigerator, wash the dishes, change the sheets in additional bedrooms, (master bedroom is included in original cost), windows that are reachable from the ground on the inside only. If you have any special requests, please inquire and we will be happy to discuss these with you.



Please call with any questions:
636-515-5152

melissa@heartfeltcleaningstl.com